Worldline Support
Get help with your Tap on Mobile integration.
Support Channels
Partner Manager
Your dedicated Partner Manager for business and technical questions
Technical Support
Technical support for integration issues
Contact for integration
Tap on Mobile Integration support
Contact for production
| Support provider | Phone | Support hours | Languages | Notes | |
|---|---|---|---|---|---|
| Enterprise | enterprise.cs.terminal@worldline.com | — | Mo–Fr, 07:00–19:00 | E, D, F, I | — |
| SMB | terminalsupport@worldline.com | — | Mo–Fr, 07:00–19:00 | E, D, F, I | — |
| PayOne | terminalsupport.at@payone.com | +43 720 330 220 00 | — | D, E | — |
| KB-Smartpay | — | — | — | — |