Troubleshooting

General information on how to troubleshoot and help you get by on your own.

You can troubleshoot the terminal by doing the troubleshoot feature in the terminal.

Menu -> Support(4) -> Troubleshoot(1)
the numbers correlate to the numpad on your terminal

We often get questions about network related problems, please take a moment and glance through our Network Requirements.

To not run into any issues by using out-of-date parameters or software please follow the steps below to update your terminal.

Menu -> Support(4) -> Terminal mgnt(3) -> Update parameters(1)/Software update(2)

the numbers correlate to the numpad on your terminal

This can help you avoid multiple issues with your terminal being out-of-date.